FAQs
OUR PRODUCTS
How are your products made?
We use high-quality, all-natural ingredients to create dressings and spreads with bold, vibrant flavor. Our products are made with NO gums, additives, preservatives, colorings or flavorings, staying true to our commitment to simple ingredients and delicious, versatile flavors for everyday meals.
Do your products have to be refrigerated?
Our products are made without preservatives. All products must be refrigerated from the time of purchase, even before opening.
What is the shelf life of your products?
Our products have a shelf life of 12 months when purchased directly from Nal’s Kitchen. Please refrigerate after purchase. For products purchased in stores, refer to the “Use By” date on the package and keep refrigerated.
Are your products Gluten Free?
Yes, all our products are made with ingredients that are gluten free. Our products are allergy friendly too as they do not have any nuts, diary, soy or sesame.
Can I use your products if I have an allergy?
All ingredients in our products are listed on the label. Please review the label carefully to determine whether our products are suitable for your needs.
What are Pulses?
Pulses are the edible seeds of plants in the legume family. They grow in pods and come in a variety of shapes, sizes, and colors. They are rich in proteins and fiber and an excellent source of folate, potassium, and Iron.
What oil do we use?
Our choice of oil reflects our philosophy of using simple, quality ingredients that bring out the best natural flavors. Its mild, neutral flavor lets simple ingredients like ginger and tamarind take center stage, allowing you to enjoy the bold, vibrant flavors in every bite.
We use organic, non-GMO, expeller-pressed canola oil, which is low in saturated fat, contains no cholesterol or trans fat, and provides essential omega-3 and omega-6 fatty acids. Expeller pressing uses mechanical pressure to extract oil from seeds without chemical solvents.
What are the best ways to enjoy your Honey Ginger Dressing?
Drizzle • Grain bowls • Glaze roasted vegetables • Stir-fry • Marinate. For more ideas, visit our Recipes page.
What are the best ways to enjoy your Ginger Spread?
Charcuterie boards • Sandwiches • Marinades • Sauté • Stir into Soups. For more ideas, visit our Recipes page.
SHOPPING WITH US
What payment methods do you accept?
For your security, all payments are processed securely through Stripe. We accept all major credit cards, Apple Pay, and Google Pay.
How are your products packaged?
Our products are packaged in glass bottles, sealed and white caps - recyclable.
How are your products shipped?
We ship our products via USPS Priority Mail or UPS Ground with shipping ice packs. Upon delivery, please refrigerate your products promptly.
How do I track my order?
When you place your order, you will receive a confirmation email within 48 hours. After your order ships, we will send you a tracking number, which allows you to monitor your delivery status online. Note it could take up to 7-10 business days to receive your order.
What is your return policy?
Due to the nature of our products as food items, all sales are final, and we cannot accept returns or exchanges, whether opened or unopened. If you have any questions or concerns about your order, please contact us at info@nalskitchen.com. We’re happy to help!
Where can I buy your products other than online?
You can find a list of stores that carry our products on the Find Us page of our website. Follow us on Facebook (@nalskitchenllc) and Instagram (@nalskitchen) for updates on events we participate in.